Effective date: July 12, 2026  |  Last updated: July 12, 2026

The Institute of CAM and Lease Compliance (“ICLC,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through iclconline.com and related pages (the “Site”), how we use and share it, and the choices and rights you have. By using the Site, you agree to the practices described here.

1. Who we are

ICLC provides educational resources, guidance, and related materials for commercial real estate professionals on CAM recovery, lease compliance, NOI protection, and acquisition due diligence. The Site is operated by ICLC.

2. Information we collect

Information you provide to us

• Contact and account details — such as your name and email address when you subscribe, create an account, fill out a form, or contact us.
• Purchase information — if you buy a product or membership, our payment processor collects the details needed to process the transaction. We do not store full payment card numbers.
• Communications — information you include when you email us, complete a survey, or otherwise correspond with us.

Information collected automatically

• Usage and device data — such as IP address, browser type, device information, pages viewed, referring pages, and dates/times of access.
• Cookies and similar technologies — used to operate the Site, keep it secure, remember your preferences, and understand how it is used. See our Cookie Policy for details and choices.

3. How we use your information

• Provide, operate, and maintain the Site and our products and services;
• Process transactions and deliver what you request or purchase;
• Respond to your inquiries and send administrative or service messages;
• Send newsletters, educational content, and marketing communications (you can opt out at any time);
• Protect the security and integrity of the Site, including preventing fraud and abuse;
• Analyze and improve the Site, our content, and our offerings;
• Comply with legal obligations and enforce our terms.

4. How we share your information

We do not sell your personal information. We share information only as described below:

• Service providers. We use trusted vendors to run the Site and our business — for example, our website and course platform (Kajabi), payment processing, email delivery, and security services such as Google reCAPTCHA. These providers may process your information only to perform services for us.
• Legal and safety. We may disclose information if required by law, subpoena, or legal process, or to protect the rights, property, or safety of ICLC, our users, or others.
• Business transfers. If ICLC is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.
• With your direction. We share information when you ask us to or otherwise consent.

5. Cookies and tracking technologies

We and our service providers use cookies and similar technologies. Some are essential to operate and secure the Site; others help us understand usage and remember your preferences. You can accept or decline non-essential cookies using the banner on the Site and manage cookies through your browser settings. Full details are in our Cookie Policy.

6. Your privacy rights

Depending on where you live, you may have some or all of the following rights regarding your personal information:

• Know / Access — request the categories and specific pieces of personal information we have collected about you.
• Delete — request that we delete personal information we hold about you.
• Correct — request that we correct inaccurate personal information.
• Opt out of “sale” or “sharing” — as those terms are defined under California law. ICLC does not sell or share your personal information for cross-context behavioral advertising.
• Non-discrimination — we will not discriminate against you for exercising any of these rights.

To exercise any of these rights, contact us at [email protected]. We will verify your request and respond as required by applicable law. You may use an authorized agent to submit a request on your behalf.

Global Privacy Control (GPC). Where required, we honor recognized opt-out preference signals such as GPC transmitted by your browser.

7. Data retention

We keep personal information for as long as needed to provide the Site and our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Third-party links

The Site may link to third-party websites or services that we do not control. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies.

10. Children’s privacy

The Site is intended for professionals and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Site after changes take effect means you accept the updated policy.

12. Contact us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Institute of CAM and Lease Compliance (ICLC)
Email: [email protected]
Website: www.iclconline.com